Frequently Asked Questions
Quick answers to common questions
How can I verify product authenticity?+
All products include authenticity labels and official documents. Contact support for additional verification.
How do I place an order?+
Reach out to our sales team or official distributors. Our experts will guide you step by step.
What is the delivery timeline?+
Delivery time depends on location, but we prioritize fast and reliable shipping.
Do you provide usage training?+
Yes. Product usage guides are available as downloadable PDFs on the instructions page.
How can I get technical support?+
Our support team is ready to help. Contact us via phone or the website contact form.
Which product fits your dialysis machine?
A quick compatibility guide for devices and recommended products
| Machine | Powder | Set | Disinfectant |
|---|---|---|---|
FRESENIUS 4000B | Renabag | Standard hemodialysis set | Novaclean Plus |
FRESENIUS S CLASSICX | Renabag S | Standard hemodialysis set | Novaclean Plus |
B-BRUAN DIALOG+ VER8 | Renacart | Standard hemodialysis set | Citric Acid 50% |
ATF 1022 | Renacart | Standard hemodialysis set | Novaclean Plus |
BELLCO FURMOLA | Renacart | Standard hemodialysis set | Novaclean Plus - Acetic Acid 12% |
JMS | Renacart B | Standard hemodialysis set | Novaclean Plus - Bleach |
HOSPAL | Renacart | Standard hemodialysis set | Novaclean Plus |
NIPPRO | Renacart | Standard hemodialysis set | Novaclean Plus |
GAMBRO AK 95 | Renacart | Standard hemodialysis set | Novaclean Plus - Citric Acid 25% |
GAMBRO AK 96 | Renacart | Standard hemodialysis set | Novaclean Plus - Citric Acid 25% |
IDEMSA | Renacart B | Standard hemodialysis set | Novaclean Plus |
FRESENIUS 4000B
Powder: Renabag
Set: Standard hemodialysis set
Disinfectant: Novaclean Plus
FRESENIUS S CLASSICX
Powder: Renabag S
Set: Standard hemodialysis set
Disinfectant: Novaclean Plus
B-BRUAN DIALOG+ VER8
Powder: Renacart
Set: Standard hemodialysis set
Disinfectant: Citric Acid 50%
ATF 1022
Powder: Renacart
Set: Standard hemodialysis set
Disinfectant: Novaclean Plus
BELLCO FURMOLA
Powder: Renacart
Set: Standard hemodialysis set
Disinfectant: Novaclean Plus - Acetic Acid 12%
JMS
Powder: Renacart B
Set: Standard hemodialysis set
Disinfectant: Novaclean Plus - Bleach
HOSPAL
Powder: Renacart
Set: Standard hemodialysis set
Disinfectant: Novaclean Plus
NIPPRO
Powder: Renacart
Set: Standard hemodialysis set
Disinfectant: Novaclean Plus
GAMBRO AK 95
Powder: Renacart
Set: Standard hemodialysis set
Disinfectant: Novaclean Plus - Citric Acid 25%
GAMBRO AK 96
Powder: Renacart
Set: Standard hemodialysis set
Disinfectant: Novaclean Plus - Citric Acid 25%
IDEMSA
Powder: Renacart B
Set: Standard hemodialysis set
Disinfectant: Novaclean Plus