Medway Teb Pouyan Company provides products through reliable manufacturers in order for facilitating the supply process for medical centers. Confiding in their experience and knowledge, Medway Company’s managers have designed an efficient system in consonance with the demands of clinics in way that such centers will no longer waste time recognizing products by various manufacturers. The dialysis products offered by Medway Company are of premium quality, conform to international standard regulations, and are compatible with each other in usage. Among the distinguishing features of Medway Company are:
Business intelligence is considered as an instrument and system for developing information technology for Medway Company. Information management system is used to gather and transfer data and also to prepare emergency reports for making intelligent and precise decisions. Such data center is a worthy infrastructure for implementing necessary information systems both for the company and customers.
We provide online sales system including customer portal to motivate our customers to use intelligent and electronic systems. Using our online system, customers may register their orders, make contracts, pay the invoices, follow financial transactions and benefit the after sales services. This system facilitates and speeds up sales and after sales processes. The customers can also have updated information on the offers they can benefit from. This system facilitates and speeds up sales and after-sales processes.
Using Customer Relationship Management (CRM) we gather and analyze customers’ data, history and requirements to provide special services. Raising the quality of services, assessing the needs of dialysis patients and clinics are among the other advantages of CRM leading to a positive and stable relationship between us and our customers.
Using intelligent systems for products storage in standard conditions guarantees medical products. With geographic information system (GIS), it would be possible to monitor delivery system at any moment to be assured of receiving the intact products by the customers. Besides, GIS helps on well-managed navigation leading to use facilities in an optimized way.
Supply Chain management comprises all activities done for supplying products ranging from transportation and storage to the distribution process. To deliver and to distribute the products we use trucks with containers equipped with polyurethane ceilings. Temperature and humidity data are constantly logged and all vehicles are equipped with GPS. Capable personnel work for supply chain management in Medway and the modern equipment are used. PIC/S standard is met in our facilities and temperature, humidity, cleanness, storage and delivery conditions are closely monitored. In chain management we have a commitment to supply and deliver needed products to medical centers and hospitals even in farthest cities of Iran in earliest possible time and best quality.
